FAQ


Stock

We stock a wide range of dried herbs and other items in our shop, most of which are not on our website. Please contact us if you can’t find what you are looking for on here as we may have it in the shop. 


Delivery

Once you place an order it will be processed and shipped within 72 hours. For any ‘made to order items’ we aim to post your parcel within 48hrs. Ital Vital Herbs Seamoss Gel will be sent via a next working day delivery service and other orders will a standard 2-3 working days delivery. You will receive a tracking number via email once your package has been shipped.


Collect

We can process your order and have it ready for collection & payment in store. Please contact us via email or direct message us on Instagram and we will be able to help. 


Refunds & Returns


Please contact us via email or phone and we will be more than happy to help. 


Email: italvitalherbs@gmail.com

Phone: 07894995347