Refund policy

Return Policy 

At Ital Vital Herbs, we take great care to deliver high-quality goods.

If your items are faulty, damaged, or incorrect

Please check your items immediately upon delivery.

Contact us within 24 hours if there is a problem.

We will offer a full refund or replacement where appropriate.

We may ask for evidence such as photos to help resolve the issue.

Returns and cancellations

Due to the nature of perishable goods, returns are not accepted as they cannot be resold.

If you change your mind, please contact us when placing your order.